FeedForward conducts our business in a manner that fosters and develops a long-term partnership with customers. Projects are performed with a full understanding of technical, schedule and financial requirements, and results meet those requirements. Our defined process for performing work, our focus on project management, and assignment of responsibility within the organization allows us to take actions which are responsive to the client's needs. The excellent client relations are achieved through the commitment and actions of each employee.
During the past 8 years FeedForward has developed excellent customer relationships and repeat business with many industrial users.
At General Mills, FeedForward has met requirements for new process controls and upgrades. By using the same people for 8 years and adding key expertise as needed, the yearly revenue has increased by a factor of 10, and we have expanded our services to other plants and Corporate. Most recently, we have been asked to provide expertise on energy conservation projects and have completed four jobs. We now have a staff of 8 people working on GMI projects.
At International Paper, FeedForward has competed with their primary control system supplier, the Foxboro Company (Invensys). FeedForward offers considerable DCS platform expertise and a dedicated and responsive staff who have met commitments. We also have the ability to work on Rockwell automation equipment and to integrate PLC's to the DCS. Most importantly, we are able to meet commitments at a lower cost. We have now completed control projects at four IP mills, including a $1M controls scope for a paper machine rebuild in Florida in 2007.
At Abengoa BioEnergy, in 2002, FeedForward was asked to assist with smaller plant expansions and controls upgrades at 2 ethanol older plants with the Yokogawa Micro DCS. These initial projects enabled us to develop ethanol process knowledge, and meet customer requirements for quality, schedule and minimum downtime. Since then, FeedForward has provided complete control system retrofits at the two older plants, installed new controls at a third to double capacity, and in 2007, completed a turnkey control system at a new 100 MGY facility in Nebraska. FeedForward has just been awarded two more new ethanol plant control system for Abengoa in Illinois and Indiana bringing our total contracted value with this customer to over $5M.
FeedForward has developed a similar scenario of quality and value to develop a continuing business relationship with the following customers:- US Steel
- US General Services Administration
- Green Bay Packaging
- DuPont
- Akzo Nobel
- Reichold Chemical
- SI Group
- Lurgi
- Heartland Grain Fuels
Our people are number one, followed closely by our very loyal customer base in a growing industrial market.
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